Q: Is your water cheaper than using our own water to fill our pool?
A: No. If you are on city water, it is far less expensive to fill it yourself. The trucking costs always exceed a water bill. Our fees start at $125/hr per truck, and pools can take 6-10 truck hours.
Q: What is your mailing address?
A: PO Box 40448 Austin, TX 78704 Email: firstname.lastname@example.org We keep our gear near Oak Hill.
Q: Are you licensed?
A: Yes. The Texas Commission on Environmental Quality (“TCEQ”) strictly regulates the transfer of potable water and requires diligent water sampling procedures. Lantana’s TCEQ PWS license # is 2270400
Q: What does it cost?
A: It depends on your location. Our base charge is $120.00 for a local delivery within 5 miles of Oak Hill. Rates vary depending on the quantities and your location. Please call to discuss your specific needs.
We accept Visa, MasterCard, Discover, and American Express.
Q: How quickly can you deliver?
A: 24 hour notice is always helpful. However, we can try to deliver on the same day (M-F) if you call before 10 a.m. for an extra fee. Each delivery takes approximately 2.5 hours to complete, so we try to schedule our trips efficiently to meet the needs of our customers.
After hours and emergency calls may be charged extra.
Q: Is your water drinkable?
A: Yes. We buy from State approved municipal water supplies, and transport the water in FDA and NSF approved containers and attachments.
Q: How much water do you deliver?
A: We currently have 3 trucks that carry between 2,000 and 3,200 gallons. We can also subcontract more trucks for large jobs.
Q: What are our hours of operation?
A: M-F 8-5 and Saturdays until noon. Emergency deliveries are possible for an extra fee.
Q: How do I order water?
A: The fastest way to order water is to call us at (512) 200-3255, or you can submit a request on the Home Page.
Q: Do you accept credit cards?
A: Yes. We accept Visa, Master Card, Discover, and American Express. Payment can be processed over the phone or with your driver at the time of service.